This review is from: Kalorik Maya Programmable 12-Cup Coffee MakerI bought the Kalorik Maya at TJ Maxx for $39. This was about as high as I wanted to go for a 12 cup programmable coffeemaker. So far it is doing exactly what it should be doing. It is a no frills (except for the color) machine.A couple of things I think could be improved: 1) Uses paper filters. Can Kalorik at least come up with a drop-in reusable filter for a coffeemaker in this price class?2) Water tank opening is very narrow. Therefor Maya requires a steady hand to fill. Keep a dish cloth ready when you fill up this coffeemaker. Also; the machine is pretty tall. I am 6 ft, and have a medium height worksurface in the kitchen. If you are much shorter you probably have to use a step stool. In short; it is a coffeemaker. It is basic with a programmable "on", and automatic "off" mechanism. $39 was reasonable. Anything over that and you are paying too much. Especially considering that it is Made in China, and and it definitely looks and feels like it too. It does come with a measuring scoop!...This review is from: Kalorik Maya Programmable 12-Cup Coffee MakerI bought it in the copper color for my redone kitchen. I was able to use the permanent filter from my old coffee pot (after I cut off the flexible handle) and it works fine.I do find I need to add an extra scoop of coffee (i.e. seven scoops of coffee for 6 cups of water), but the coffee is good, and no problems filling the water tank - I'm careful!! Friends loved the color!!...This review is from: Kalorik Maya Programmable 12-Cup Coffee MakerOff the bat I received this coffee maker with a broken carafe (not from amazon). Horrible customer service - I originally contacted their customer service folks using their website. I was told that I needed to email them a "proof of purchase", which meant a receipt, to proceed with any damage reports. I responded with an email letting them know that it was a gift and I did not have a receipt. 3 months later, no response. I then tried to purchase another carafe off the internet somewhere but was unable to locate a seller. I submitted another complaint stating that I just want to buy another carafe and if this was not possible, please advise so that I can throw the coffee maker away. Finally a positive response, "just this once we will send out another carafe, free of charge". Yay, right?The coffee maker worked great, great tasting coffee, kept it nice and hot. I used disposable filters and filtered water. Then after about 40 uses, nothing; the coffee maker just stopped. The lights are on, the timer and auto mode seems to work but there is just no heating going on from the element. Back to the internet, I learned that this is actually common. Didn't even bother to contact customer service this time, I just need my coffee.Bottom Line - Don't buy. Even if it does make great coffee when it works, how will you replace parts? And who needs a coffee maker that goes kaput? Try looking for a replacement carafe online and you'll see, they're just not out there. Go with a brand that has more accessible parts.Good Luck and Happy Amazon Shopping :-)...
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